caribbean airlines reviews

25 Caribbean Airlines reviews.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.As a matter of policy, BBB does not endorse any product, service or business.BBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It has been 56 days and 40 business days since, and I have received no refund. After, a second disconnection and hours of trying to have my issue resolved, I filed a dispute with American Express to receive a credit for these flights. Caribbean Airlines has exclusively been the airline my family and I flew with for several years, however, terrible customer service displayed by their counter agents is becoming the norm. Caribbean Airlines Reviews and Feedback I was actually surprised with the majority of the Caribbean Airlines reviews, since they are being rated with 5/10 by Skytrax. Airline Features » See our Special Features and take a look inside airline cabins, view airline seats, and read our "flying with" airline guides. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I have never dealt with such inconsistency with a business before. Caribbean Airlines has hubs at Piarco International Airport (POS) and Norman Manley International Airport (KIN), and has designated John F. Kennedy International Airport (JFK) and Cheddi Jagan International Airport (GEO) as focus cities. Register now and reply to member reviews.Headquarters: Golden Grove Road, Piarco, Piarco TrinidadHeadquarters: Golden Grove Road, Piarco, Piarco Trinidad » Airlines and airports can respond to user reviews. And the Desk Agent didn’t want to have a confrontation at the counter. A free inside look at company reviews and salaries posted anonymously by employees. This Customer Service Rep said that she could only issue a flight credit. Customer Reviews are not used in the calculation of BBB RatingBBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I also requested to speak with the Supervisor that was helping her to change the flights.

Mar 13, 2020. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. The airline's fleet of ATR 72-600, Boeing 737-800 and Boeing 767-300ER planes include one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations. I waited for about 1.5 hours for this change. I walked away from the counter and called Customer Service. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. This is the version of our website addressed to speakers of Caribbean Airlines (BW) is the state-owned airline of Trinidad and Tobago. I have been “disconnected” many times, and endured over 3 hours total of wait time. I have called several times and been told different return-time expectations by each representative. My phone did not have a bad signal. I stayed on the phone with her for about five minutes while she looked up my flight information.

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