Still waiting for a person. Now I cannot contact chat support any longer. Nice to be completely helplessSame problem here. I don’t really see the point of in app support chat if it takes so long! I got messages because of an urgent transfer but i cannot message back. i need assistance as i cannot get in touch with revolut stuff at the moment.I got messages because of an urgent transfer but i cannot message back. I have all my verification i.d. Hello there, i need assistance as i cannot get in touch with revolut stuff at the moment. Ask our community Get help from 12M+ Revolut users. It seems the Revolut Personal App is not working. I tried to re login in th eapp but now nothing works anymore.One chat seems still to be active and has status “contacting agent…” but i dont get any answer there.PS. In-app support chat isn’t working. Whats going on? My funds are locked since 13 days with no possibility to send them back, Im stuck please helpI have also been stuck in the chat. Also facebook message works much better than in-app chat. I cannot launch the app when I click on it. Ive got simillar problem and no help from supportI am in the same situation, it is asking me to verify my identity from the revolut app and it says that it’s looking for an agent however it is not connecting at all. In-app support chat isn’t working. @AndreasK I was chatting with support chat more than 2 days ago and the live agent put me on idle. Contact @AndreasK. Support is online on Twitter now, hope they answered you I think we were in touch on Twitter an solved the issue Please don’t hesitate to contact us if you have any further questions.There is still a problem with the chat I haven’t had a reply in 2 days now, so much for a ‘premium’ service any idea when I might be graced with a response?This is taking the piss now, still no chat and no response on here either… WTFI emailed, facebooked and tweeted them and eventually got somone two days later.
I need help to re-link my accout. It just disappears after the first page. This number is only used for receiving calls and Revolut customer support never makes outgoing phone calls from this number. ).Live chat is not working.All day i’ve been waiting to get an answer nobody is replyingHey there, 8 days without an answer guys, for a new metal customer with priority support like me beeing ignored doesnt leave the best impression. Cash that they reverted to my pension fund for some crazy compliance reason now “stuck” according to my last contact with them. Can you help me about it?Exactly the same problem now for three days. Dont accept new customers in these difficult times if u cant take care of them. Been locked out can`t get live agent for two days. Get help in the app Just head to «Help» in the app So, cannot contact revolut via the phone and can’t get an agent on chat. If you still have access to the app, block your cards from the app. 2. Icon. The in app support took 4.5 Hours to get back to me. Not even by typing “live agent” multiple times. Signed up today.
Not possible (I do not know how) to open a new conversation. I received some money today, withdrawed some cash and they locked my account. I am a “metal” customer and I am not able to contact through in-app chat: one conversation remains open an all the replies to that conversation are not answered. My chat requests apparently go through and appear as “sent”, but nobody ever replies. Please note a member of the team will contact you via in-app chat shortly. An agent will get back to you now.Its been since Friday last week and no one will respond.Sure Leontios. I tried contacting the support but they told me i am not logged in. If someone please gets in touch with me regarding this I will be happy because I can not access my revolut account, thank you! I tried contacting the support but they told me i am not logged in. Twitter was quicker… and so was facebook messenger. I’m feeling so much the same. In App support. Please assist. Check service status Get updates on issues & maintenance. In-app support chat If you still have your phone, in the app click More and then Support. Then, please try one of the following: 1. I need help to re-link my accout. I cannot raise any support request apart from this community chat. I’ve tried facebook and twitter also and can’t get any response. Contact us. I've tried facebook and twitter also and can't get any response. Apologies for the delay, we’re receiving an unusual amount of requests. I’m totally locked out and I can’t create a new post here.
I cannot write to support at all and i cannot open a new chat or do anything.
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