"I was in need of a plumber, never seeming to have luck with past hires, this time I decided to consult Yelp/Google reviews to help me choose who to call for this job. My wife and I were looking to redo our bathroom.
Producer Russell Morash thought to create home improvement show in 1987 and included his father Ron Trethewey who runs a plumbing and heating business in the show ‘This Old House’ for one season.Richard made his debut in ‘This Old Hous…
After the horrendous experience that I just had with Homeserve and the most nasty, arrogant repairman that I've ever dealt with, this was more like a social call with a good friend. When I called to ask when we should expect someone to arrive, I was told that the technician already came but no one answered the door.
In his early days, Tretheway was involved in his family business, Tretheway Bros.Inc., running in Boston-area since 1978. Invited them back to service; got excellent and knowledgeable service, no attempt to oversell. Richard S. Trethewey (born c. 1955 in Dedham, Massachusetts) is an American plumber and HVAC contractor, who is best known as a television personality, appearing regularly on This Old House and its spin-offs, Ask This Old House and Inside This Old House. I've used them for various plumbing issues over the years and have always been more than satisfied. Obviously, we did not go with them. I had a problem with my toilet and Jack sent someone the same day. We received no call and no one came during the 4 hour window we were given. Thank You The people who answer the phones for this company seem clueless...I found myself transferred time and time again.
Tom Pearson, and Ed kept us informed about the project and were easy to reach if we had a question or an unforeseen emergency.It's easy to say TBros is a professional and honest company.” Clearly, they dont care about their repeat customers bc the 3rd time was a HORRIBLE experience.
The Trethewey family has been part of This Old House since the very first season in 1979, when producer Russell Morashcalled on the Trethewey Brothers (Ron and John, Richard's father and uncle) to lend their expertise to his then new home impro… The entire process took about 2 hours. Trethewey Brothers provides numerous plumbing, heating, cooling and home remodeling services, and has provided these services to the greater Boston community for over 100 years. Beware!I called T Bros because they are a small, neighborhood business.
Our service and sales setup is such that we can handle jobs as small as a dripping faucet all the way up to a full remodeling project.This is the perfect solution for keeping every family member happy.
The corporation hands out a great deal …
I could have found a cheaper option, or a place with more selection in terms of brand, but I was very happy to find someone fast and reliable!I called after hours in the evening regarding a leaking water heater. Today, he also appears on the Emmy Award-winning show’s sister series, Ask This Old House, and on the podcast Clearstory.
Wow, what a disappointing experience I just had with TBros and wish I never called them. Throughout their extensive history, the company has set the standard for excellence and remained committed to staying current in an ever-changing technological world. Rely on Tretheway Brothers to uphold the comfort, health, and safety of your building. I assumed it would be the same issue. Please call so we can review. I can't believe no one has written a review for these guys. It is hard to find a competent plumber.
Tim Morris called immediately,…""Always there on time, always dependable and reliable. They have replaced steam boilers and hot water systems in two multi-family buildings that we own (including the one we live in) and made several service calls over the past twelve years. I came across Epic Plumbing & Heating, Inc., what struck me about…""Great company, they did our bathroom remodel and were so professional, clean and fast, very friendly crew from start to finish, best contractors we've ever used, I would definitely receive""When my furnace stopped working I panicked.
The men that came were helpful and knowledgeable with all my questions.” The drain in my house backup into washing machine then onto my basement floor so had a drain company clear it.
Please call and give us another shot at providing great all around service or to talk about thisAfter reading all of the negative reviews, it is time to call the Attorney General and file bad business practices complaints against this place. I got excellent customer service and a job well done. No less than an hour later, I got a call back from them and they said they would try to arrange for someone that evening.
Not only did the owner of T-Bros quickly get back to me to schedule the soonest available appointment, he actually spent several minutes on the phone walking me through how to temporarily fix the issue so we could keep our water on in the mean time. When it comes to utilizing a unique heating and cooling system, we recommend Mitsubishi, as it has the capabilities to maintain specific temperatures dependent on the room. The shell was inspected by me and their people prior to installation and nothing was noticed.
We have to cancel. Tretheway Brothers has a staff of highly trained and experienced professionals who can be counted on tomaintain optimal comfort in a building.
I have to say I had visions of having my yard dug up so I was more than happy that this could be snaked out. He also appears on the show's sister series "Ask This Old House." Contact the business for more information about recent service changes.This provider has not enabled messaging on Yelp. I hired them to install a new DW. I was told when I booked the appointment that I would receive a phone call 10-15 minutes before the technician arrived.
“Andrew, the service tech Tbros sent, quickly diagnosed issue with our boilers and fixed it; in contrast with another firm where had much more mixed experience. They then called me back about 1/2 later and said that they didn't have anyone and was I o.k. Still, they insist on full payment. Request a consultation from other similar providers.
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