If you are billed by Netflix but do not use a debit or credit card, please
home network.You may have entered the incorrect email address or password, or mistyped your email address or password. You'll usually see better reception throughout your home if the router is in a central location.Move wireless devices such as cordless phones or microwave ovens away from your router. Email Me I don't remember my email or phone. Try Netflix again. Reset your password. However, if there's no way for you to directly connect your device to your modem, continue troubleshooting below.If you've modified your streaming device to use custom connection settings, restore your internet provider's default settings and try Netflix again.
A router on top of a bookshelf or desk will give you better reception than a router placed behind or under furniture.If you're connecting through a wireless router that's connected to your modem and still can't connect after restarting your network, try bypassing the router.
To help us investigate, please You may have entered the incorrect email address or password, or mistyped your email address or password.
No.
If you need assistance changing these connection settings on your streaming device, please reach out to the device's manufacturer.If you have completed the steps above but are still having issues connecting to Netflix, contact your internet service provider. How would you like to reset your password?
Select Text Me. If you still cannot sign in, continue troubleshooting below.If you still cannot sign in after resetting your password, continue troubleshooting below.If you have completed the steps above but are still unable to sign in to your account, please You may have entered the incorrect email address or password, or mistyped your email address or password. While we generally don't advise streaming over a data network as a fix, it's a good way to see if a home network configuration issue is what's keeping you from streaming reliably.If you're able to stream using a different internet connection, we recommend checking with whoever set up your home network to resolve any potential issues with the way the network is configured.We're researching this error.
Check to make sure that you have entered the correct email and password before trying to sign in again. If you still cannot sign in, continue troubleshooting below.If you still cannot sign in after resetting your password, continue troubleshooting below.If you've forgotten your PlayStation Network login information, You may have entered the incorrect email address or password, or mistyped your email address or password. Email. way for you to directly connect your device to your modem, continue troubleshooting below.If you've modified your streaming device to use custom connection settings, restore your internet provider's default settings and try Netflix again.
to navigate back to the email address entry screen to verify or update this information.
Reset your password by sending yourself a password reset email. If you've forgotten or no longer have access to your Netflix email or password, see If you know your Netflix account email and password and can't sign in, follow the instructions that apply below.
If you still cannot sign in, continue troubleshooting below.If you still cannot sign in after resetting your password, continue troubleshooting below.Unplug your Roku from power for at least 10 seconds.Turn your Roku on by pressing any button on the Roku remote.If you have completed the steps above but are still unable to sign in to your account, please You may have entered the incorrect email address or password, or mistyped your email address or password. Reset your password by text message (SMS) To reset your password via text message: Visit netflix.com/loginhelp. If you have changed your streaming device to a custom DNS setting, try resetting the device to acquire DNS automatically.
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